Loyalty at its’ best: Customers’ reward points aid quake victims
Cape Cellars’ customers and business owner Rob Zahtila raised $3,500 for the World Vision Nepal Earthquake Appeal.
Studies show that loyalty program members like the opportunity to share rewards with family and friends, or to donate rewards to charities. Cape Cellars supports many local community groups and charities and this was the first time customers had been invited to participate.
We sent an email newsletter inviting customers to donate their points, and 139 customers gave $1,728.29 in points and cash. Rob matched each donation, bringing the total to $3,500.
“We have a generous, community minded population that comes through the store” said Rob.